Overview
Thor Secure LLC ("Thor Secure," "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit thorsecure.com or contact us about our services — private investigations, executive protection, and security camera installation.
By using our website or engaging our services, you agree to the practices described here.
Confidentiality is core to our business. As a licensed investigative and security firm, we operate under strict professional and legal confidentiality obligations. Client matters are handled with the same discretion we apply to every engagement.
Information We Collect
Provided directly by you:
- Name, phone number, and email submitted via contact or consultation forms
- The nature of your inquiry or service request
- Any details you voluntarily share in correspondence
Collected automatically:
- IP address and general geographic location (city/region level)
- Browser type, device type, and operating system
- Pages viewed, time on site, referral source, and navigation patterns
We do not collect Social Security numbers, financial account information, or payment card data through this website. Billing is handled separately through secure channels.
How We Use Your Information
- Responding to inquiries and scheduling consultations
- Communicating with you about service engagements
- Improving our website's performance and user experience
- Complying with applicable laws, regulations, and court orders
- Protecting the rights, safety, and property of Thor Secure LLC and its clients
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Sharing & Disclosure
We do not sell or share your personal information except in these limited circumstances:
- Service Providers: Trusted vendors assisting with hosting, analytics, or communications — bound by confidentiality obligations
- Legal Compliance: When required by law, subpoena, or lawful government request
- Safety: When necessary to prevent imminent harm to a person or the public
- Business Transfer: In connection with a merger or acquisition, where the successor assumes this policy's obligations
Investigation engagements: Client case information is never disclosed to any third party without explicit written authorization from the retaining client, except as required by law.
Analytics & Cookies
Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics uses cookies to collect aggregate usage data that does not personally identify you to us.
You may opt out via the Google Analytics Opt-Out Browser Add-on or by adjusting your browser's cookie settings.
Our site is hand-coded HTML/CSS and deliberately avoids third-party CMS platforms, retargeting cookies, social media embeds, and bloated tracking scripts.
Investigation & Service Engagement Data
When you retain Thor Secure LLC for investigative or security services, we may collect additional information necessary to perform those services — including subject information, documentation, surveillance records, case notes, and related communications.
All engagement data is treated with strict professional confidentiality in accordance with Pennsylvania's Private Detective Act (22 P.S. § 11 et seq.) and applicable federal and state privacy laws.
Deliverables produced for a client remain the property of that client and are not shared with any other party without explicit written authorization.
Data Retention
- Website inquiry data: retained only as long as needed to respond and follow up
- Active client records: retained for the duration of the engagement and a reasonable period thereafter for legal purposes
- Analytics data: subject to Google's standard 26-month retention policy
You may request deletion of your contact information at any time by reaching out to us directly.
Security
Our website is served over HTTPS with current TLS protocols. Our hand-coded, CMS-free architecture significantly reduces the attack surface common to plugin-heavy platforms. Client engagement files are maintained with physical and digital access controls appropriate to the sensitivity of the material.
No method of transmission over the internet is 100% secure. If you have concerns about transmitting sensitive information, please contact us by phone to discuss secure channels.
Your Rights
- Access: Request a copy of personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention obligations
- Opt-Out: Opt out of future communications from us at any time
To exercise any of these rights, contact us using the information in Section 12 below.
Children's Privacy
Our website and services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
Thor Secure LLC
West Chester, Pennsylvania 19382
Phone: (484) 923-1333
Email: info@thorsecure.com
Web: thorsecure.com